Corona

1. Do not leave your residence in case you have any corona health complaints as described by the RIVM (sneezing, coughing, fever, etc.). You are welcome if you and your household are free of complaints for at least 24 hours.

2. Follow the hygiene measures as described: wash your hands with soap, sneeze and cough in your elbow, do not shake hands, keep 1.5 meters distance from each other.

3. It is only allowed to visit the Muiderslot with more than 1 person in case of a household (people living under 1 roof).

4. It is mandatory to book tickets online with a fixed starting time.  So you are sure you can come in on your preferred date and time. By purchasing the tickets, visitors agree to apply the rules of conduct during their visit.

5. Visitors arrive on time or no more than 5 minutes before the start time on the reservation to avoid queues.

6. Wearing a face mask is required in all interior areas of the castle. This applies to all visitors over 13 years of age. Face masks can be purchased at the cash desk.   Unique Muiderslot mouth masks are for sale in the museum shop.

7. You start your visit in the castle. The use of an audio tour is mandatory (so we can monitor the number of visitors in the castle). After your visit to the castle, you can enjoy the castle gardens, the fortifications, the castle square, the museum shop and limited catering facilities until closing time.

8. Avoid public transport during rush hours (mornings and evenings). Come with your private means of transport if possible (by car, bicycle, boat). Please note: there is limited paid parking space near Amsterdam Castle Muiderslot. There are several free parking spaces on the outskirts of Muiden. From there it is a 10 to 15 minutes walk to the entrance of the castle. More information about route and parking.

9. Pay with card or contactless. Payment in cash is not possible on the Muiderslot.

10. Group tours, group activities, group packages and location rental are only possible for small groups. More information.

11. Keep 1,5 meters distance from visitors who do not belong to your household.

12. Always follow the directions of museum staff and volunteers.

1. Why do I have to book tickets online?
   This is necessary for several reasons. First of all to regulate the limited visitor numbers in the castle. Furthermore it prevents queues at the entrance. Finally, it helps with a possible ‘contact investigation’ in case of an infection with the corona virus.
2. Do I also have to book online if I have a museum card, ICOM card, Friends card or other valid entrance ticket?
   Yes, you have to! Anyone who wants to enter must reserve a date and time slot online in advance.
3. Can’t I visit the Muiderslot whenever I feel like it?
   No, you have to book your tickets in advance. There’s limited space inside the castle, so we can not guarantee there’s enough space when you just drop by. Without a reservation please keep in mind that there may only be space a few hours later, or that there may be no space at all that day.
4. Can I come with my (group of) friends?
   No that is not possible. For the time being, museum visits are only allowed for individual visitors or for a household, so people who live under one roof.
5. When is the Muiderslot open?
   We are open 7 days a week from 10 am to 5 pm. Also on public holidays, in weekends and during school holidays.  Please note: from November to March the Muiderslot is closed on mondays (except for holidays and school holidays).
6. What can you see and do in the Muiderslot?
   You can visit the castle, the gardens, the Water Shield, the fortifications and the castle square. Free audio tours are available in the castle and in the castle gardens. The ‘tower route’ audiotour is also very suitable for children. There is also a children’s quest with DIY assignments through the castle and gardens (€ 2). 
7. When will there be additional activities, such as workshops, guided tours, concerts, knight battles or theater performances?
   There will only be small and corona proof activities for the time being. Check out the calendar.
8. I can’t find the answer to my question here. What can I do?
   Please check out the general Frequently Asked Questions or contact us.