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Accessibility
What we do for accessibility. Information about facilities and practical tips for a comfortable visit.
Regulations
Muiderslot Castle was built to be as inaccessible as possible. Today, we strive to make Muiderslot Castle as accessible as possible for everyone.
Wheelchair and mobility scooter
The castle itself has many stairs and height differences and is therefore not accessible for those using a wheelchair or mobility scooter.
You can visit the gardens, ramparts, castle square and tournament field. If you use a wheelchair or scootmobile, you can enter free of charge, as can one companion with a public transport pass per person.
In the gardens you can follow an audio tour on your own smartphone or tablet.
Please note that the courtyard is paved, but can be difficult to navigate in some places. The disabled toilet can be found in the Garden Room.
Visual impairment
If you have a visual impairment, the free audio tour is a nice way to experience the Muiderslot. In the Museum Route and Tower Route you will hear all about life at the castle. For the gardens we also have an audio tour you can download on your phone.
An independent visit can be difficult; we recommend you come with a companion. One companion per person may enter for free. Your official assistance dog is also welcome.
Just after the entrance, there is a bronze model of the Muiderslot and the gardens on the grounds, so you can also feel the castle.
For groups, the multisensory guided tour “Touch obligatory!” is a special experience.
Auditory impairment
For those with hearing impairments, concise text boards are available in all halls and gardens. Written out texts of the audio tours can be borrowed at the box office.
Sensory-friendly visit
If you are easily overstimulated, a museum visit can be intense. This can be due to autism, burnout, non-congenital brain injury, tinnitus or another illness, for example. We also want to offer people who are easily overstimulated an enjoyable experience. Therefore, in 2026 we will organize four openings outside our regular opening hours, especially for a Sensory-friendly visit. Check the dates in the calendar.
Practical information
- Parking There are 3 parking spots in front (outside the gate of the Muiderslot, along the rampart) where you may park with a disabled pass. Parking there is free.
- Autipas People with an Autipas may enter for free, provided the card is shown at the ticket office.
- Assistance dogs Dogs are not allowed on the grounds. Official assistance dogs are allowed inside.
Activities
Discover Muiderslot Castle in an accessible way.
Participation and accessibility
Our programs are for people of all ages and backgrounds. Inclusion is important to us, in our building and in our activities. We therefore collaborate with various organizations on projects focused on accessibility and participation.
Special offer accessibility
Accessibility facilities
General facilities and information
Present, available or permitted
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Personal assistant
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Assistance dogs permitted
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GPS/Wi-Fi reception everywhere
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Quiet times/periods
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Guide
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Floor plan available
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Restaurant with table service
Extra explanation
No bright lights or sound effects in the museum galleries.
Facilities for people with reduced mobility
Present, available or permitted
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Wheelchair-accessible entrance
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Stairs with a handrail
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Accessible toilet
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Mobile pin
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Seating areas
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Lending a wheelchair
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Wheelchair spaces
Extra explanation
The grounds and catering facilities are accessible to everyone, including wheelchair users. There is a disabled toilet in the catering area. The castle itself is only accessible via stairs. The grounds are wheelchair-accessible via wide paths and ramps. There is also an inclusive nature playground.
Facilities for blind or visually impaired people
Present, available or permitted
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Accessible information
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Materials in Braille
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Sensory experience
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Audiotour
Extra explanation
There is a tactile model and a tactile object on the site with Braille. We offer a special ‘touch-only’ guided tour for people with visual impairments. In one of the museum galleries, there is a tactile painting with an audio description. The audio tour is also suitable for people with low vision. Sensory experiences are also featured in a number of programmes, including the historical tasting, the castle workshop and garden tours.
Facilities for people who are deaf or reduced hearing
Extra explanation
A written audio guide is available on request at the ticket office.
Facilities for people who are sensitive to stimuli
Present, available or permitted
-
Sensory-friendly activities
Extra explanation
Several times a year, we organise a sensory-friendly open day.
Further information about the building, the entrance, the lift and the accessible toilet
Present, available or permitted
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Amount of floors: 4
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The height of the threshold (cm): 0
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Dimensions of the lift in cm (WxD): N/A
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Turning circle of at least 150 cm: standard disabled toilet
Extra explanation
The site is accessible via a large gate. The catering pavilion is spacious, with double doors and no thresholds.
Not present, available or permitted
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Lift
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Passageways are sufficiently wide
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Barrier-free building
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Stools available
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Guidance lines
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Image description
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Indoor-navigation
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Loop system for the hard of hearing (fixed or portable)
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Sign language interpreting
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Closed captions
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Open captions
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Vibrating vests/sign dancers
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Recognition Sunflower-keycord
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Sensory-friendly space
Het terrein van het Muiderslot met tuinen en de inclusieve speeltuin is toegankelijk, ook voor rolstoelgebruikers. Café De Tuinkamer is toegankelijk en heeft een mindervalidentoilet. Het kasteel is alleen via trappen bereikbaar. Voor blinde en slechtziende bezoekers is er een speciaal programma.
Find your way around the castle grounds
Take a look at the map of Muiderslot in advance so you won’t miss a thing during your visit.