Home » Plan your visit » Accessibility
  • Wheelchair, walker or mobility scooter; please note that the castle itself is not accessible by wheelchair, walker or mobility scooter. Wheelchair, walker or mobility scooter users can, however, enjoy the castle gardens, ramparts, and courtyard free of charge. Companions in possession of an OV companion pass (max 1 person per user) may enter free of charge. Bringing pets is not allowed, with the exception of a registered assistance dog. The grounds around the Muiderslot are easily accessible for wheelchairs. In the gardens, you can download an audio tour on your mobile phone smartphone or tablet. Due to construction work the disabled toilets are out of function. Please keep this in mind. The courtyard is paved but can sometimes be a bit difficult to navigate.
  • At certain times of the week it is relatively quiet at the Muiderslot. This is on weekdays between 3 and 5 p.m. and on weekends from 10 a.m. to 11 a.m. or from 4 to 5 p.m. Let the cashier know that you are coming for a low-stimulus visit. Then the cashiers will tell you how busy it is at that moment.
  • Please note: the Muiderslot does not have a separate opening for a low-stimulus museum visit. The above times are usually quiet, but we cannot guarantee. If there are events, chances are it will be busier. Always check the agenda before your visit and select the day you want to come.
  • Strollers can be used in the castle gardens, but not in the castle itself. You can store them at the courtyard, where they’ll be dry and out of the way.
  • For people with visual impairments, the free audio tour is highly recommended. In the Knight’s route and the Tower route, for example, you can hear all about life at the castle. In the castle garden, you can download an audio tour on your mobile phone or tablet. An independent visit to the castle can be difficult because of the narrow spiral staircases, dead-end corridors, over 300 steps and many uneven areas. Should this be an obstacle for you, we recommend coming together with someone who can accompany you. Companions in possession of an OV companion pass (max 1 person per user) can enter free of charge.
    Bringing pets is not allowed, with the exception of a registered assistance dog. The courtyard is paved with paved pavement but can sometimes be a bit difficult to navigate.
    There is also a bronze model of the Muiderslot and the gardens. All blind and visually impaired people can therefore ‘feel’ the Muiderslot. Are you coming with a group of blind or visually impaired people?
    Then the guided tour ‘Mandatory to touch’ is highly recommended. Feel, smell, hear and taste the castle and gardens!
  • If you are less auditory; in all halls there are text boards with short and clear information. There are also information boards in the castle gardens. At the box office, you can ask for the extended texts of the audio tour. These are available to borrow. Transcripts of the podcast ‘Muiderslot between your ears’ are also available. You can find them here.
  • We make every effort to ensure that our information is as comprehensible as possible for everyone. This is not always easy. Fortunately, we are sometimes assisted by several young people with a mild intellectual disability. They listen to our texts, listen to our audio tours, and offer tips. If you read things that could be done better or differently, Please let us know.