Accessibility

Wheelchair, rollator walker or mobility scooter users have free access to the castle gardens, ramparts, castle courtyard, and the tournament field. In the gardens, you can download an audio tour to your smartphone or tablet. Please note that the castle is unfortunately not accessible to users of wheelchairs, rollator walkers, mobility scooters, or strollers. There are toilets in the castle garden, also a disabled toilet.

If you are easily overstimulated, a museum visit can quickly be too much. For example, this can be due to autism, burnout, non-congenital brain injury, tinnitus or another illness. We want to offer people who are easily overstimulated a pleasant experience.

At certain times of the week it is relatively quiet at the Muiderslot. This is on weekdays between 3 and 5 p.m. and on weekends from 10 a.m. to 11 a.m. or from 4 to 5 p.m. Let the cashier know that you are coming for a low-stimulus visit. Then the cashiers will tell you how busy it is at that moment.

Please note: the Muiderslot does not have a separate opening for a low-stimulus museum visit. The above times are usually quiet, but we cannot guarantee. If there are events, chances are it will be busier. Always check the agenda before your visit and select the day you want to come.

Strollers can be used in the castle gardens, but not in the castle itself. You can store them at the courtyard, where they’ll be dry and out of the way.

There is a free audio tour for the Knight’s Route and Tower Route for all visitors. The audio tours provide a lot of information about life in the castle. In the castle gardens, you can download an audio tour to your smartphone or tablet. An individual visit to the castle might be difficult due to the narrow winding stairs, dead-end hallways, over 300 steps, and countless spaces with different floor levels. If this could be a problem, we recommend bringing someone who can guide you. Naturally, a guide dog or other official assistance dog are allowed into the castle.

All of the indoor spaces feature information boards with brief and clear information. You can also find information boards in the castle gardens.

We make every effort to ensure that our information is as comprehensible as possible for everyone. This is not always easy. Fortunately, we are sometimes assisted by several young people with a mild intellectual disability. They listen to our texts, listen to our audio tours, and offer tips. If you read things that could be done better or differently, Please let us know.